Privacy Policy

Introduction

During the development of new communication tools, it is necessary to pay special attention to privacy protection. This is why we are committed to respect the confidentiality of the personal information that we collect on the website of Transport Hervé Lemieux.

Personal Information Collected

We may collect some or all of the following information:

The personal information is collected through forms and due to the interactivity, that is established between you and our website. We also use, as indicated in the following sections, cookies, log files, and web beacons to group information about you.

Forms and Interactivity

Your personal information is collected from forms and is transmitted to us. This could include:

We could use the information collected for the following purposes:

Your information could also be collected through the interactivity between you and the website, in the following manner:

We could use the information collected for the following purposes:

Logs, Cookies and Web beacons

We collect certain information through log files and cookies. We may use web beacons on our website and in our emails. We mainly collect the following information:

The use of these files allows us to:

Sharing of Personal Information

We could share the personal information collected with 3rd parties for the following reasons:

If you do not wish for your personal information to be communicated to 3rd parties, it is possible for you to oppose this at the time the information is collected or subsequently, as explained in the following sections.

Choices for Cookies

As explained previously, several types of cookies, for different purposes, are used on our website. Some are required to use our services. You may:

1. Delete and manage browser cookies, in order to remove cookies that have already been dropped and/or to configure the browser to refuse new cookies. You can also configure your browser so that it informs websites that you don’t wish to be tracked by them.

2. Use tools developed by 3rd parties to deactivate certain cookies.

Option 1 : Delete and manage browser cookies

For Internet Explorer® : https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies

For Safari® : https://www.apple.com/legal/privacy/en-ww/cookies/

For Google Chrome®: https://support.google.com/chrome/answer/95647?hl=en&hlrm=en

For Mozilla Firefox® : https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer

For Opera®: http://help.opera.com/Windows/10.20/en/cookies.html

Option 2 : Use tools developed by 3rd parties

For Google® Analytics cookies to track website traffic: https://tools.google.com/dlpage/gaoptout?hl=en

For Google remarketing ads: https://support.google.com/ads/answer/7395996?hl=en

For Facebook ads: https://www.facebook.com/policies/cookies/

Email Lists, Newsletters and Advertising Sent by Email

You may choose to sign up to one of our email lists. In this case, we could send you newsletters and advertising by email. You may, at any moment, decide to modify the information you have previously provided or unsubscribe from these email lists. You may also communicate with us to request that your information be deleted and/or exported and sent to you.

Right to Object and Right to be Forgotten

We are committed to providing you with a right to object and a right to be forgotten as pertains to your personal information.

The right to object is the possibility offered to web users to refuse that their personal information be used for the reasons mentioned during the collection.

The right to be forgotten is the possibility offered to web users to request that their personal information no longer be included, for example, on an email list.

You may use the procedures described in the previous sections to exercise these rights. If you have any questions, please communicate with us:

Address: 6500 Chemin St-François, St-Laurent, Québec, H4S 1B7
Email: [email protected]
Telephone: 514-337-2203
Website: https://www.transportlemieux.com/

Right of Access, Right of Rectification, and Right of Portability

We are committed to providing a right of access, of rectification, and of portability to those that wish to consult, update and receive their information.

You may use the procedures described in the previous sections to exercise these rights. If you have any questions, please communicate with us:

Address: 6500 Chemin St-François, St-Laurent, Québec, H4S 1B7
Email: [email protected]
Telephone: 514-337-2203
Website: https://www.transportlemieux.com/

Security

The personal information that we collect is stored in a secured environment. The people that work for us are respectful of the confidentiality of your information.

To ensure the security of your personal information, we use the following measures:

We are committed to maintaining a high degree of confidentiality by integrating technological innovations that will protect the confidentiality of your transactions.

However, since no mechanism can provide complete security, a certain level of risk is always present when using the internet to transmit personal information.

Use of Google reCAPTCHA

We use Google reCAPTCHA on our site to protect against automated submissions and abuse. This tool helps verify whether the data entered on our site (e.g., in a contact form) is submitted by a human or an automated program.

Data collected by reCAPTCHA: To achieve this, Google reCAPTCHA analyzes various aspects of your interaction with the site, such as:

This analysis is automatic and starts as soon as you access a page using reCAPTCHA. The data collected is governed by Google’s privacy policy.

Legal basis and purpose: The use of Google reCAPTCHA is based on our legitimate interest in protecting our site against abuse and attacks (Article 6(1)(f) of the GDPR). The data collected is used to verify if the user is human and thus prevent spam.

By using our site, you consent to the processing of your data by Google reCAPTCHA as described in Google’s privacy policy and terms of use.

Policy

Principles

1. Liability

Transport Hervé Lemieux is responsible for the personal information it manages and must designate one or more people to ensure compliance with the principles outlined below.

2. Identifying Purposes

The purposes for which personal information is collected shall be identified by Transport Hervé Lemieux at or before the time the information is collected.

3. Consent

Individuals shall be informed of and consent to the collection, use or disclosure of their personal information, unless it is inappropriate to do so. Consent is considered valid only if it is reasonable to expect that the individual understands the nature, purposes and consequences of the collection, use or disclosure of the personal information to which he or she consents.

4. Limiting Collection

Personal information collected by Transport Hervé Lemieux shall be limited to what is necessary for the purposes identified by Transport Hervé Lemieux and shall be collected by fair and lawful means.

5. Limiting use, disclosure and retention

Personal information shall not be used or disclosed for purposes other than those for which it was collected, unless the individual concerned consents or it is required by law. Personal information shall be retained only as long as necessary for the fulfillment of those purposes.

6. Accuracy

Personal information shall be as accurate, complete and up to date as required for the purposes for which it is collected.

7. Security measures

Personal information shall be protected by security measures appropriate to the sensitivity of the information.

8. Transparency

Transport Hervé Lemieux shall make readily available to individuals’ specific information about its policies and practices relating to the management of personal information.

9. Access to personal information

Upon request, Transport Hervé Lemieux shall inform any person of the existence, use and disclosure of his or her personal information and shall give that person access to that information. An individual may also contest the accuracy or completeness of the information and have it amended as appropriate.

10. Possibility of complaining about non-compliance with the principles

Any person must be able to complain about non-compliance with the above principles by contacting the person(s) in charge, and to have them respected by Transport Hervé Lemieux.

Agreements with foreign entities

When Transport Hervé Lemieux makes an agreement with an organization outside of Canada and that organization will have access to Transport Hervé Lemieux’s personal information, it must ensure that it establishes a contractual agreement under which the organization is obliged to protect the personal information it receives from Transport Hervé Lemieux in a manner at least equal to the level of protection offered by Transport Hervé Lemieux.

Members and other concerned individuals are advised, through the publication of this policy, that Transport Hervé Lemieux may disclose personal information to third parties outside Canada.

Roles and responsibilities

The person responsible for the protection of personal information at Transport Hervé Lemieux is in charge of administering this policy and making recommendations to improve compliance with it.

Department managers are responsible for implementing recommendations for compliance with this policy.

In the event of a privacy incident involving personal information, the following steps shall be taken by the responsible person for the protection of personal information:

A “confidentiality incident” is defined as: 

Contact

Inquiries concerning the protection of personal information should be addressed to:

Responsible for the protection of personal information
Stéphanie Lemieux, Assistant Vice-President,
Transport Hervé Lemieux Inc.
6500 chemin St-François
Quebec, Canada
H4S 1B7
514-337-2203; ext. 265
[email protected]

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