ransport Hervé Lemieux is committed to building a culture of inclusion and accessibility. Not only is this part of our corporate culture, but ensuring access for all is imperative to our continued growth and competitiveness as an employer in the trucking industry. We will contribute to a barrier-free Canada for all by developing an accessibility framework that ensures employees and the public we serve have the best possible experience of our services and facilities.
We know that creating a barrier-free environment takes time, and we are committed to the identification, removal and prevention of barriers on an ongoing basis. Transport Hervé Lemieux will build on the efforts we have already made in developing our initial accessibility plan, as required by the Canadian Accessibility Act.
SCOPE OF APPLICATION:
⦁ Improve the attraction of people with disabilities to jobs in the transportation industry and within the company.
⦁ Expand the range and options for accommodation.
⦁ Be better prepared to provide information in accessible formats when requested.
RETROCATION:
Transport Hervé Lemieux appreciates feedback on our accessibility plan from the public, employees and our partners. This feedback is valuable to us because it helps us break down barriers to accessibility and build on our commitment to accessibility and inclusion.
If you have any questions or feedback, please use one of the contact methods below. We’ll respond to any feedback, so let us know and we’ll do our best to accommodate you.
Contact:
Caroline Lemieux
6500 Chemin St-Francois,
Ville St-Laurent, Qc
H4S 1B7
Email: [email protected]
Telephone : 514-337-2203
Website: www.transportlemieux.com
STATEMENT OF COMMITMENT:
At Transport Hervé Lemieux we are committed to ensuring that our organization and the services we offer are accessible to all, including people with disabilities. All Canadians have the right to benefit from our services on an equitable basis, and those who work with us have the right to perform their work duties in a barrier-free environment.
REPORT ON OUR PLAN:
As required by the Canadian Accessibility Act, we will publish an annual status report that measures our progress in meeting our commitments. We will also review and update our accessibility plan every three (3) years. Progress reports and updates to our accessibility plan will be guided by consultations with people with disabilities.
EMPLOYMENT:
The Employment Domain ensures that candidates and employees with disabilities and barriers are supported throughout their employment cycle.
Obstacle #1
Our company competes for employees. We attract few or no candidates from under-represented groups such as people with disabilities.
Actions:
⦁ Educate hiring managers on accessibility and how they can ensure barrier-free hiring, selection and accommodation process.
⦁ Compare current recruitment, selection and integration practices with accessibility best practices in other trucking companies and industries.
BUILT ENVIRONMENT:
The “built environment” domain aims to ensure that workspaces and the working environment are accessible to all.
Obstacle #2
Some office spaces may restrict the mobility of disabled employees and visitors.
Actions:
⦁ Ventilate traffic corridors.
INFORMATION AND COMMUNICATION TECHNOLOGIES:
Information and communication technologies (ICTs) are different tools used to send, store, create, share or exchange information.
Obstacle #3
The IT department isn’t very familiar with accessibility technologies and doesn’t know how to assist disabled people in the workplace.
Actions:
⦁ Conduct research and training for the IT department to increase their knowledge of accessibility and how to adapt services and improve their interactions with people with disabilities.
⦁ Develop and promote support and training materials for people with disabilities (e.g. make items appear larger on screen, enable reading function in MS Word, enable subtitles in MS Teams, etc).
NON-ICT COMMUNICATIONS:
This area requires the organization to provide barrier-free access to the public, customers and employees to all communications the company produces for these audiences.
Obstacle #4
The company has no consistent procedure for ensuring that alternative formats of the communications it disseminates to employees and other stakeholders are available and provided in a timely manner.
Actions:
⦁ Identify service providers and enter into contracts or agreements to create alternative formats, where appropriate and necessary.
⦁ When requested, we are committed to providing these alternative formats as soon as possible and within the timeframes specified in the Canadian Accessibility Regulations: print, large print, Braille, audio format, electronic format compatible with adaptive technology designed to assist people with disabilities.
ACQUISITION OF GOODS, SERVICES AND INSTALLATIONS:
The acquisition of goods, services and facilities area aims to ensure that accessibility is taken into account right from the start of the purchasing process.
Obstacle #5
Transport Hervé Lemieux’s procurement procedures and practices do not take accessibility requirements into account.
Actions:
⦁ Update procurement procedures to include accessibility checks when acquiring goods and services.
⦁ Include accessibility considerations in procurement templates to inform external suppliers and confirm that products and services provided will comply with Canadian accessibility legislation.
DESIGN AND SUPPLY OF PROGRAMS AND SERVICES:
When designing and delivering a company’s internal and external programs and services, accessibility considerations must be part of the process from the outset.
Obstacle #6
There is currently no standardized approach to ensuring that all programs, processes and services take accessibility into account.
Actions :
⦁ Develop and promote guidelines on how to apply the company’s accessibility vision when reviewing its policies, programs and services.
⦁ Create an accessibility checklist to ensure that key accessibility considerations are addressed.
⦁ Provide training on the Canadian Accessibility Act and the Canadian Accessibility Regulations to those whose role it is to develop programs, processes and procedures.
TRANSPORT :
Transport Hervé Lemieux does not coordinate a transportation system or a fleet of transportation vehicles as defined in the Canadian Accessibility Act. This means that transportation standards are not included in this plan.
CONSULTATIONS :
To fulfill Transport Hervé Lemieux’s commitment to making our working environment accessible to all, we developed our accessibility plan in consultation with our employees.
We gathered feedback and advice from our team members and external organizations in a variety of ways:
⦁ Focus groups;
⦁ Engagement with external organizations that provide support to people with disabilities to better understand and obtain recommendations on ways to improve the accessibility of the building, truck courses and company programs and services. Among the organizations we consulted were:
⦁ Health Canada, disability network
⦁ Canadian Association of the Deaf
DEFINITIONS :
Accessibility: Refers to the need for people with disabilities to be considered intentionally and thoughtfully when products, services and facilities are designed or modified, so that they can be used and enjoyed by people of all abilities.
Barriers: The Canadian Accessibility Act defines a barrier as any physical, architectural, informational, communicational, behavioural, technological, policy or practice that interferes with the full and equal participation in society of persons with physical, intellectual, cognitive, mental or sensory disabilities, learning disabilities, communication disabilities or functional limitations.
Disability: The Canadian Accessibility Act defines disability as follows: A physical, intellectual, cognitive, mental or sensory impairment, learning disability, communication disability or functional limitation, whether permanent, temporary or episodic in nature, whether manifest or not, the interaction of which with an obstacle to full and equal participation in society.